Tag, You're It! - Win the Customer Service Game with Auto Tagging
Oct 29, 2018
When you are tagged in sports, it means you're out of the game (just like this little baseball player pictured).…
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chat tagging
Search Chat History- Gain new insights into past chats
Dec 16, 2013
The latest LiveHelpNow release expands your ability to search chat history, allows you to tag past chats, and displays more…
Track customer conversations with chat & ticket tagging
Dec 28, 2012
Every day your staff talks to customers on a wide range of topics. While much of this is routine, wouldn't…
Live Chat Tagging - How to get detailed information about the content of your chat traffic
Feb 06, 2012
Your staff took 100 chats this week; how many were for sales, how many for support, how many were for…