As a local, family-owned, brick and mortar business, we are always looking for ways to differentiate ourselves and stay relevant.?…
Chatbots, a form of artificial intelligence, conduct chat through auditory or textual methods. Their purpose is to help businesses answer…
For any business to excel, impeccable customer service is simply non-negotiable. Great customer service will not only pull in new…
Imagine calling your friend one day to talk about a problem you’re having with your mother.? You call, chat, and…
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“Is it worth investing in multilingual customer support solutions? After all, English is omnipresent globally, and billions of people understand…
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The sky is blue.? Water is wet.? Elvis is the King. Great customer service will get you loyal customers… These…
Ah, New Year’s resolutions. We make them every year. We have every intent of running those miles, cutting those calories,…
Vince Lombardi was a great football coach.? But, he was an even more amazing leader.? Why? Because, the Green Bay…
Imagine a billboard for your brand everywhere you go.? One in the coffee shop. One in the grocery store. Two…
Everyone has a pet peeve.? For me, it’s loud chewing.? I (and I cannot stress this enough) absolutely hate when…
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